Introduction & Scope
Gharsutra (“we,” “us,” “our”) respects your privacy and complies with the Information Technology Act, 2000, and related rules. This policy applies to all personal data collected through our site.
Data We Collect
- Personal Information: Name, email, phone, postal address, billing/shipping details
- Sensitive Personal Data: Financial information (e.g., payment details), only with explicit consent law.
Purpose of Collection
Data is used to:
- Process orders and payments
- Deliver shipments
- Send order updates and marketing, if consented
- Comply with legal and taxation requirements (e.g., GST filings)
Consent & User Rights
- Consent is obtained during sign-up or at checkout, with the ability to withdraw consent anytime
- You may access, correct, delete your data, and opt out of communications.
Data Sharing & Third-Party Use
We share necessary information with:
- Payment gateways
- Delivery partners
- Analytics or IT service providers
We do not sell your personal information by law.
Security & Retention
- Stored on secure servers (within India or compliant regions)
- Protected via encryption and regular security checks
- Retained as long as your account is active + 3 years for legal compliance law.
Grievance Officer
In accordance with Indian IT Rules, our Grievance Officer details are:
Name: Mr. Rahul Sharma
Email: grievance@gharsutra.com
Phone: +91-9812424902
We respond within 30 days.
Policy Updates
We may update this policy; the “Last Updated” date will show on this page. Major changes will be communicated via email or site notification.
